Like any other electronic machine, computers also need maintenance even before having hardware and software issues. This can be done through trouble shooting the hardware and the software installed in the computer. This is done through the steps a technician can take to resolve the problem but in most cases instead of resolving computer issues,most of them they end up causing serious problems than the computers had. This comes about when the technician does not use proper tools and software when trouble shooting hardware and software issues.
The reason behind all this mess is made by the technician to under estimate the dangers which can be caused by the Electro Static Discharge (ESD). A human being can generate over 3000 volts of static electricity which is very harmful to the computer. Inside the system unit, some computer components use 3volts, 5volts or 10volts distributed by the Power Supply. In this situation the computer technician has to ground him selves by using Anti Static Wrist-rap on one of their hands to nutualise the electro static discharge.

The second step the computer technician must ensure that on his working table in the work shop he has placed the Anti Static Mat where he has to place the system unit or Laptop when repairing. He has to make sure that he places all the computer hardware components got from the system unit and those to be put in the system unit or laptop in the Anti Static Bag to further reduce on the chances of electro static discharge.
Brimar Computers

The use of proper tools when installing or removing computer hardware must NOT be Magnetised. When for example the stripped screw driver is charged, they gain a positive charge which is very harmful to the motherboard this is also coupled with the use of wrong or improper tools for example the system unit can have flat screws then the technician because he does not have a flat screw driver ends up using a flat tool like a knife, or use a non recommended to like a stripped screw drive which in the end ruins the screws.

Most computer technician open the system units or laptops when they are being connected to the power source most especially when they are handling hardware issues with laptop when the batteries are not removed, this in the long run can bring problems to the motherboard. Another mistake is done when they are blowing dust from the computer system units, most of them do not hold the fan blades in one place when blowing. This makes the fan blades to spin due to the air pressure from the blower hence ruining the motor.

On part of the software, most technicians use Pirated System and Application Software when installing programs in the computers. This causes serious issues to the computers where the programs are being installed. This makes it very difficult for such pirated software to have updates from the genuine companies of the installed software.

Technicians also do not make Data Backups before repairing computers. Under such circumstances most especially when installing an Operating system, the hard drive may be formatted hence the customers / clients lose the data files which is very may be very important to the school or company.
All the computers worked on under such unprofessional circumstances work for a short while, some fail completely due to the serious damage caused by the technicians. So may dear friends before you take your computers for repair, make sure that the technician is having all the tools and the skills to safe guard your data and computers at large.

By  Yawe Geoffrey   This email address is being protected from spambots. You need JavaScript enabled to view it., yawegeoffrey1@gmail


Advance in ICT has presented the 21st educators with enormous tools to enable them educate and learn with ease.. Talk of the Internet for web browsing, E-mail, chatting; Networks, both wired and wireless for enabling device connectivity, to modern gadgets like Smart phones, Laptops, Ipads, etc.

All these technologies have now got a place in Ugandan secondary schools. Whereas not many learners have laptops and ipads, due to their cost, almost every secondary school learner has a cell phone. But do they mainly use these cell phones for while in school? a) Listening to music/radio (commonly for those that can hold memory cards), b) texting peers in and out of school, c) watching TV ( for those with some Chinese cheap phones they can afford), etc. The usage of these ICTs in schools by learners has opened doors to several indiscipline challenges for school administrators (learner disrespect to authorities, reduced lesson attendance, inattention in class, cases of theft, Cases of student discontinuation, mention it). Yet the concerned authorities (Ministry of Education and Sports) has not yet come up with a clear policy (Allow or not allow phones/laptops in schools) to guide educators.

But the one million dollar pedagogical question is. Does allowing students with phones and lap tops in our secondary school enhance learning in anyway? The answer is a yes and no, depending on the type of school you are taking about and its location in any region of Uganda. If you are talking of Kampala area, probably yes because some International schools have endeavoured to come up with E-learning policies to guide their integration of ICTs in learning.

The expectations are that theses gadgets would allow learners to: a) Share new content across schools, download learning materials from websites, collaborate with peers and teachers, do assignments and post them to leaning management systems, etc. But the state of computing facilities in these schools cant favour theses learning tasks.

As a stakeholder in the education system, what is your say?

By Kishable Bashir

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I am married and we have a little boy, one year and three months now, and live in an urban setting. In one corner of our sitting room is a computer set and a TV in the other. It’s interesting how the children born in this digital age grow up. They have no fear at all for electronic equipment.

Picture this, at 1¼ years my little boy toddles to the computer station, click the mouse a few times, presses the monitor button a few times and then proceeds to switch on the CPU. The monitor springs to life and he babbles a loud applause with hand flying in the air. I watch in amazement as the PC boots. When the Windows Logo and start up sound come on, he begins a slow swing dance and looks back at me to make sure I saw the dance.

He sits in front of the monitor and waits. The PC is booted but there is no activity. He turns to me and babbles some sound. I pick the signal and hurry to the PC and play him his favorite song by Chris Brown “Yeah x3”. The song’s vigorous dance strokes force him into overdrive. He climbs on top of the workstation stool and dance the song away very vigorously. Before long, he is tired. He climbs down the stool and goes o the bedroom and pick the head phones that I use on my bedroom computer and puts them on then comes and looks pleadingly at me. I read the signal again and plug the head phones into the PC and reverse the song.

He is at it again! Hot dance! ….

Through last year I was privileged to attend training for trainers at ITCT Africa of multiplier teachers. One of the things our teachers used to emphasize is that children born into the digital age don’t look at computers as something new – as new technology! It is something every home should have and everyone should use.

Our teachers at ITCT call these children Digital Natives as opposed to us who are called Digital Immigrants. They are born into it. It is part of them.

Parents endeavor to see to it that your children get exposed to computer knowledge because this is their time. Computer use is with us and there is no turning back. We can only delay the process but this technology must catch up with us.

I thank ITCT Africa for the education they gave me because now I can see and appreciate the need for children to get computer education.

During my time, it was taboo for a child to touch ‘father’s radio’ but I can allow my son to switch on and off at will. Surprising how much interest my son has in the clicks of the mouse!! Thanks ITCT.


A poem to mother about how much she is loved and will be missed.

How Can I Say Goodbye

Mom its been years now since
God and His Angels called you away.
Oh how the Angels rejoiced as you walked
Through those Pearly Gates that day !

Mom when you went in a comma, it indicated
that your days were over, I refused to believe it
could be true. How could I allow myself to even
Imagine saying goodbye to you.

Mom you were an Angel here on earth
I learned so very much from you.
You were so gentle and so kind your
Smile would always see me through.

You taught me how to love unconditionally
And how to be my very best in all I do.
You gave your all to God and your family
Never once stopping to think about you.

You were more than a mother you were my
Best friend and a great listener too.
Oh how I miss our special talks, and
All the fun things we used to do.

Mom I can never say goodbye to you,
Because I could never bear the pain.
Instead I say I love you Mom
Until we meet again.

A Tribute To My Mom Milly Nakaliisa Ssemanda

Vickie Nawenja - AAR Health services

By Ester Kiringooba -Uganda  (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Information Communication Technology is a necessary requirement in Africa because of it many benefits that all Africans must embrace because of its many benefits like;.

In the field of education; ICT;

is used to pass on information between people.

is used to store information for references

saves time that would be required to do many activities

builds relationship amongst different stake holders

ensures safety of information

creates a platform for continous professional development.

is a forum through which ideas are shared

is a tool for sensitization of people on different issues.

appeals to people of different categories,needs and intelligences.

It is met with many challenges like;

Unstable and unreliable power supply

Hijackers online

network problems

negative and conservative attitude of the people

high cost for maintenance and access

Low literacy levels of many people

lack of skilled personnel

fast changes of models some of which may not be compatible


However despite the challenges,many Africans have embraced ICT and are supporting its implementation.

Governments have put up ICT policies.

Schools have integrated it in the curriculum

NGOs have come up to voluntarily train teachers to acquire skills to use while

Governments have started equipping schools with the hardware

Peoples' attitudes are changing with sensitization about its importance.

Costs are getting a bit less than before enabling many people to try and use it.

So, all in all ICT is a welcome technology to all African countries.

A group of teachers who have embraced ICT through the help of an organization ITCT-Africa

Nawoova Sarah